By contacting us by email, you agree that we can contact you at the email address you provide.
Important Note Regarding Collection-related Inquiries
Your information is safe with us. We promise to not use your email address or personal information for any purpose other than to communicate with you about your account. We use industry standards to protect the contents and delivery of your email message to us. In general, it’s best to not include sensitive information like your full social security number or your date or birth in any email message. While our security standards should protect the contents of your email, Afni is not responsible for inadvertent disclosure to a third party.
I don’t know my account number
We’d love to hear feedback about your interactions with us and our employees. Complaints or compliments are all welcome here. We’ll use your feedback appropriately and follow up with you if needed.
When you request debt validation, we’ll seek information from our client to help you understand why this account is in collections. We’ll respond in writing to you.
If you believe we’ve contacted you in error, let us know. We’ll investigate the issue and get back to you.
To help us locate your account before we call you back, please provide at least one of the following:
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Rather not provide your personal information this way? No worries. Call us at 866-352-0479 Monday through Friday 7 a.m. to 9 p.m. CT.